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Insight · Q3 2026

Buyers research longer,and call you later.

Across twelve industries the research phase has stretched while the vendor conversation has shortened. By the time a buyer contacts you, more of the decision is already made — which changes what a campaign has to do and when.

At a glanceLidespy
Industries in the sample
12
2026 intent data window
Q3
Of evaluation done before first contact
70%
No paywall, no drip sequence
Free
The research phase keeps stretchingWhy it is happeningWhat it means for campaign timingWhat to change this quarterThe research phase keeps stretchingWhy it is happeningWhat it means for campaign timingWhat to change this quarter
Insight · Q3 2026

B2B buyer behavior: the research phase is getting longer

Data-driven commentary on intent trends across 12 industries — and what it means for your campaign timing.

01

The research phase keeps stretching

Buyers are spending longer in anonymous research before identifying themselves, and arriving at the first vendor conversation with a shortlist already formed. The window in which you can influence the decision has moved earlier.

Longer anonymous research before any vendor contact
Shortlists formed before the first conversation
More stakeholders involved in the research phase
Budget scrutiny extending the timeline further
02

Why it is happening

Two forces at once: more information is available without talking to a salesperson, and post-2023 budget scrutiny means more people must agree before anything is signed. Both push discovery earlier and decisions later.

Independent information easily available without vendor contact
AI summarisation compressing the early comparison stage
More approvers required for the same spend
Consolidation pressure favouring incumbent vendors
03

What it means for campaign timing

If most of the evaluation happens before you know the buyer exists, waiting for a hand-raise means arriving after the shortlist is set. Intent signals and always-on presence stop being sophistication and become the baseline.

Intent monitoring to catch accounts during research
Always-on presence rather than campaign bursts
Content that answers comparison questions directly
Committee-wide reach, since research is now collective
04

What to change this quarter

Three practical adjustments, in the order that pays back fastest. None of them require a new budget line — they are mostly a reallocation of attention from late-stage capture to early-stage presence.

Move budget from hand-raise capture toward intent-led outreach
Publish comparison and alternatives content you have avoided
Widen reach to the full committee, not the champion
Measure first-touch to opportunity, not last-touch
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